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The duration of the delivery process depends on the choices made along the way. If you are only using DISH Table Reservation, you can get started within a week. For a POS system or Order Kiosk, hardware and specific configuration are required, which takes more time. If you want to know how long it will take for the solutions you need to be ready for use, it’s best to get in touch.

If you purchased DISH Order or DISH Reservation through Makro, support is not handled by DISH Belgium but by Makro itself. For assistance, you can visit: https://www.dish.co/BE/en/.

The price you pay depends on which solutions you choose and in what quantity. We use a pay-per-use model, so you only pay for the software and the number of licenses you actually use. We also offer flexibility for temporarily deactivating licenses, which is ideal for seasonal businesses. Want to know more about the costs? For a specific estimate, it’s best to contact us directly.

DISH software is built in a modular way, allowing a tailored solution to be set up. Only the solutions you use are charged, even if it’s just one. Because of the flexibility of our platform, it is very suitable for small business owners. Our experts assist with appropriate advice and optimal setup of your workflow.

The added value of DISH is flexibility. Do you start with just a POS system or an ordering site but later want to add a self-service kiosk or pickup screen? No problem. All DISH solutions integrate with each other. You determine the ideal workflow, step by step.

Take orders quickly and accurately, split bills in seconds, easily adjust prices, and above all, always have 24/7 real-time insights into your sales figures: DISH POS system is the most flexible and user-friendly POS on the market! Work with a fixed POS, your own smartphone, or a professional handheld device? You decide. The operating system is your choice too: iOS, Android, or Windows. Choose software that adapts to your business, not the other way around. DISH is highly accessible both in terms of price and software, so you’ll feel right at home.

To ensure you can always continue working, DISH provides the perfect cloud-based platform with a local mini server as a backup.

The POS software from DISH is hardware-independent and multifunctional. This means you’re not tied to a fixed cash register or a single type of handheld device. You can customize your DISH POS setup with a variety of devices. Thanks to the DISH app, any device can be turned into a cash register, regardless of the operating system. You can choose to work with iOS, Android, or Windows devices, or a mix of them, of course. DISH software is compatible with smartphones, tablets, laptops, and PCs.

Working in hospitality can be compared to top-level sports. It demands a lot from your staff and your POS system. A good handheld device is essential to take orders directly at the table and ensure fast processing. It also helps avoid peak-time bottlenecks since you don’t have to walk back to the fixed POS and can enter multiple orders at the same time. The DISH POS app can be easily installed on various devices. You can choose to work with your own smartphones or professional handhelds. Smart features make it easy for you and your staff. You can see which items are selling fast, quickly make changes to orders, and gain insights into production and real-time inventory.

The setup of our Entry-Level POS is sent as a complete package. You receive a box containing the modern touchscreen POS with an integrated receipt printer, the accompanying server, and the necessary cables.

In the DISH Backoffice, the management environment of your POS system, you can configure all settings to your preference. Here, you can, for example, define your product range, create tables, manage multiple locations, or set up choice menus. Not sure how to make a specific change? The tutorial environment, DISH Tutorials, explains how it works with over 150 videos.

The management dashboard in the Backoffice provides you with real-time sales figures so you can see how your business is performing. You also get free access to DISH BI Basic, our Business Intelligence tool. With charts, bar graphs, and trend lines, you can manage your business based on the data.

The combination of software, data, and especially the human aspect ensures that the POS system offers maximum user-friendliness for staff. With tapping, swiping, and long-press shortcuts, it works just like a smartphone. That’s why no training is needed, and anyone can start using the intuitive POS system immediately. Additionally, each employee can personalize their own menu structure and top-selling items, making it even more convenient to work.

With DISH, you can seamlessly switch from your fixed POS to a tablet, smartphone, or handheld. Sales data is updated in real time. If you’re taking an order on your smartphone and the battery runs out, you can log in with the same account on a tablet and continue taking the order right where you left off.

We also provide essential peripherals such as card readers, printers, cash drawers, mounting systems, and Wi-Fi! We assist you with all the peripherals you need, because these also affect the speed of service. Start off right with a complete set or supplement your existing setup.

DISH is a complete platform that can be seamlessly connected to external applications. Through APIs (Application Programming Interfaces), data is automatically synchronized. For example, product information can be automatically imported into the backoffice, or we can connect to PMS or ERP systems.

Updates are necessary to keep the system up-to-date and secure. Fortunately, you don’t need to perform updates yourself. We take care of them for you. After each update, we inform you about the new features you can use.

Yes, you can! With the help of our Service Desk, you can have your company logo added to the receipts printed from the receipt printer. You can reach them at helpdesk@eijsink.nl. In your email, include the machine numbers of the printers and attach your logo in .jpg format.

For a monthly usage fee of €45 and a one-time purchase price of €595, you receive: access to the POS and back office with reports, free updates for new features, access to tutorial videos, and support assistance.

The Entry-Level POS is a ready-to-use POS system in a fixed setup. This makes it suitable for starting or small business owners with one sales point or a simple menu. If you want to take orders with mobile POS devices, the Entry-Level POS is not suitable, and we recommend choosing the regular DISH POS system.

An order kiosk is a kiosk with an integrated ordering website that allows customers to place orders. With just a few clicks and the help of smart upselling, they choose their meal or products. Customers can pay immediately by card. After payment, the guest receives a receipt with an order number, which also appears on the kitchen printer/screens and the pickup screen. When the order is ready, the guest sees it on this screen and can collect it at the counter. With order kiosks, you increase revenue and throughput.

The basis for your order kiosk is your ordering website. Maintenance is no issue. Changing text, adding photos, or adjusting prices can be done in just a few clicks in the management system. Answers to questions about item management, multilingual options, allergen filtering, and discount codes can be found under Ordering Websites and also apply to your order kiosk. If your POS system is connected to your ordering website and you adjust prices there, they automatically update on the order kiosk as well.

Order kiosks come in various shapes and sizes: a fully standalone kiosk, a wall-mounted model, single or double units, or a table- and counter-mounted version. You decide how your self-service point looks and how you use it. Maybe it’s your only POS, allowing guests to place and pick up orders independently. Perhaps the kiosk is an additional option alongside staffed POS systems to relieve peak hours. Or maybe only part of your menu is available via the kiosk - drinks, for example - so guests can quickly serve themselves without waiting in line. The choice is yours!

The DISH Order Kiosks naturally integrate with the DISH POS system and additionally with Vectron and Winsale.

Scan to pay! This latest payment innovation allows guests to pay via the QR code on the receipt whenever they want. No more waiting for a staff member! This eliminates one of the biggest annoyances in hospitality. It also reduces steps for your team, enabling you to accomplish more with fewer people.

The host or hostess takes the first order, which is then served. The guests also receive a receipt with a unique QR code linked to the open order. Any additional orders are added to this unique QR code through the host.

When your guest decides to pay, they scan the QR code, review the bill on their mobile phone, and pay online using, for example, iDEAL or a credit card. There is, of course, an option to add a tip. Once the payment is completed, the QR code is no longer valid. The next guests at the same table will receive a new, unique QR code.

With DISH QR ordering, you first scan the QR code on the table. You select and place your order yourself via the ordering website linked to the QR code. You then complete the order by making an online payment.

With DISH QR payment, you place your order with a host or hostess. Afterwards, you complete the order by making an online payment via the QR code.

If your staff scheduling feels like an endless project and you’d rather spend that time on your business, your guests, and your employees, DISH Staff Planner is the solution. Thanks to the user-friendly drag-and-drop system, you can easily place employees in the right spots on the schedule based on availability, skills, contract hours, or budgets calculated from sales forecasts, weather predictions, and upcoming events. Open shifts can be quickly communicated to your team via the app. With strategic insight into hours and costs, you can plan efficiently while keeping control of your expenses.

You don’t need complicated hardware for the DISH Staff Planner. The Staff Planner app works on a laptop, tablet, or smartphone. The convenient dashboard is equally clear on any device thanks to the easy-to-read performance metrics. Employees can also view the schedule and submit their availability through the app. The app runs on any recent phone (from 2017) with at least iOS 11 or Android 5.0. The oldest Apple phones we support are the iPhone SE and 5s. For the most popular Android phones, the Samsung Galaxy S5 is the oldest model we support.

Once your schedule is ready, you can share it with your employees with just one click through the Staff Planner app. All scheduled employees receive a push notification on their phone, so everyone knows when they need to work.

Do you work at a company that uses DISH Staff Planner and want to log in to your Staff Planner account? You can log in to DISH Staff Planner via the unique link created for your organization, using your personal login credentials. If you have lost this login URL or your login details, contact your direct supervisor.

It is possible to link your private calendar to the DISH Staff Planner app, so that calendar items are displayed on the “My Schedule” page. For this, see the settings page in the app. Important note: the calendar items can only be viewed in the app, not on the website, and they are not visible to employers.

Scheduled shifts will not appear in the private calendar; delays could lead to miscommunication. The most up-to-date schedule is always available in the DISH Staff Planner app.

In the permissions section, you can assign rights to an employee. Examples include creating newsletters, managing leave, or administering the employee portal. Multiple rights can be assigned to specific departments or roles, so an administrator may only be able to create schedules or record hours for their own department, for example.

With the time tracking clock, your employees can clock in and out themselves. Employees register once using a card or tag, public transport card, or bank card. When scanned, the system recognizes the employee. Each employee has a unique login, so the system cannot be misused. Safe and fast!

The security of your data (and that of your employees) is of the highest importance to us. We are constantly working to secure and improve our processes. The DISH Staff Planner is certified according to the latest international standards for data security and quality management; we hold, among others, ISO 27001:2013 and ISO 9001:2015 certifications. Furthermore, our time-tracking clock with fingerprint scan does not store actual fingerprints; it converts only certain features into a numeric code from which a fingerprint can never be reconstructed.

As GDPR regulations are increasingly strictly enforced and case law regarding the use of fingerprint scans develops, we now recommend using a card or tag for clocking in and out of shifts.

In addition to basic information (name, email address, and phone number) and a photo, the employee file shows when an employee last logged into the Staff Planner. You can also upload documents, view an overview of hours, and see their availability and shifts. Additionally, you can record sick leave and vacation hours.

The dashboard provides a quick overview of your revenue, staff costs, and staff ratio. Actual staff costs are based on approved hours. The staff ratio is calculated from revenue and staff costs. If you have a real-time POS integration, you have access to the daily view, where you can see revenue and staff spending per hour. If you don’t have a POS integration, you can use the weekly and monthly views.

If you’re looking to integrate with your personnel and payroll administration, numerous connections are possible with Staff Planner. Examples include payroll packages such as AFAS, ADP, Nmbrs, and Loket. When using DISH POS system, it’s possible to compare staff costs against the revenue from your POS system. There is also an integration with DISH Table Reservation, which makes reservations visible in your schedule, allowing for even more efficient planning. If you use a different package, it’s best to contact us to discuss the possibilities for your specific needs.