Digitization in hospitality: why you can’t do without it
In today’s digital age, a lot is changing in the world around us. Hospitality is also digitizing many tasks. Think of taking an order with a handheld device or smartphone, or a reservation system where all incoming bookings, via phone, website, or Facebook, come together in one overview. You can also use software in the heart of your hospitality business, the kitchen, to digitize tasks. In this blog, I give you 3 reasons why you can’t do without the DISH Bar/Kitchen Manager.
1. Convenience
Time, money, and effort are often seen as barriers to digitizing your kitchen management. Of course, it is true that your kitchen staff and service team need to get the hang of the system and that digital processes need to be well aligned before you can experience the ultimate benefits. If you start working with DISH’s digital touchscreens, you will quickly discover that such a system is very convenient. No more messing around with paper tickets on a rail, but automatically sending all starters, mains, and desserts from the service handheld to your kitchen screen. Each station can see on the screen which dish needs to be prepared and how long the different stations have been working. This way, dishes are perfectly coordinated.
2. Efficiency and total control
With one glance in the kitchen, a complete overview? You won’t get that with a bunch of loose paper tickets. But you will with DISH’s digital touchscreens. You walk around the different stations, check the current status on the touchscreens, and you know exactly where you stand. Is an extra side dish or a VIP waiting in the queue for more than 5 minutes? Then your kitchen staff receive a blinking notification on the screen and can take action. The digital tickets always display the correct real-time status of orders. That way, there is never any chaos in the kitchen.
3. Cost savings and increased profitability
The Bar/Kitchen Manager helps you optimize processes. Think of your logistics in the kitchen and behind the bar, allowing orders to be served faster. The color coding of different tables in the same area helps you walk less and earn more. In addition, digital kitchen management is an extension for collecting data. For example, the touchscreens show how long guests wait on average for their order and how long the preparation of different dishes takes. These figures help you achieve higher profitability.
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